Check to be sure the unit is plugged in. If unsure if the outlet is working, plug a small device into the outlet.
Check the circuit breaker and reset if necessary.
Replace the power cord if it is damaged.
Problem: The refrigerator is on, but not cooling properly.
Vacuum the condenser coils.
Check the condenser fan. Replace if necessary.
Check the thermostat and adjust if needed. Dry the gasket with a hairdryer to straighten it. If this fails to fix the problem, replace the gasket.
Inspect the door gasket. If cold air is escaping, replace the gasket. A properly closed door should hold a dollar bill in place.
Consider cooling the entire room. The refrigerator may be cooling, but the room is too hot.
Defrost the refrigerator to clear accumulation of frost.
Check the freezer. Food may be blocking the evaporator fan. Move any items that might be preventing the fan from moving properly.
Problem: The refrigerator is making excessive noise.
Check to make sure the unit is level. Adjust if necessary.
Check the drain pan. Adjust if it’s touching the sides of the compressor.
Make sure the fan blades are rotating properly and not hitting anything.
Vacuum the back of the refrigerator to clear any debris that may be causing noises.
Problem: The refrigerator ices up and won’t defrost.
Clear the drains if they’re clogged.
Be sure all food is covered in sealed containers.
Replace the door gasket if it leaks.
Replace the drain hose if it’s damaged or cracked.
Avoid holding the door open too long.
Straighten the door if it sags.
Problem: The unit is leaking water.
Clear the drain line if it’s clogged.
Empty the drain pan if it’s full.
If the drain pan is missing or broken, replace it.
Problem: The unit has a foul odor.
Check the drain pan. Clean and sanitize if needed.
Check for spoiled food. Dispose of the food and keep an open box of baking soda or a slice of lemon or lime in the refrigerator until the smell clears up.
Remove storage drawers to access drains inside the refrigerator. Clean with hot, soapy water to clear any clogs. Clean the storage compartments; put them back and close the fridge.
Problem: The unit cycles on and off constantly.
Follow the steps below and contact a service contractor if the problem continues.
Inspect the compressor. If it’s defective, contact a service contractor.
