It is important to us to maintain your privacy. Whether you visit our website or contact our service center, please be assured that we are keeping your personal information safe and secure.
Types of information we collect and how we collect it:
In order to fulfill our obligations to you, we collect information through applications, forms and information directly related to your transactions with HSA. That information includes your name, address, phone number and email address. If you are purchasing a warranty, we may also collect your credit card number and expiration date. The information collected is used to help administer your warranty contract and make coverage decisions.
Disclosure and use of information:
We do not sell, rent or otherwise disclose mailing lists or other information obtained by us to any nonaffiliated companies for their marketing purposes. We restrict access of your information to authorized individuals who need to know the information in order to provide you with the best service available.
Information collected by us is sometimes shared with affiliates and nonaffiliated third parties, and as permitted by law, to carry out daily business functions, service your business, or in connection wit product offerings. Examples of nonaffiliated third parties with whom we can and do share your information are: joint marketing partners, real estate agents, brokers, insurance and other state authorities, and administrators engaged by us to adjust, administer, service or process claims. We may also share information with contractors who provide service to you under the Terms and Conditions of the Plan. These companies and contractors are required to follow the same confidentiality provisions and restrictions that prohibit using the information beyond the performance of the specified services on your behalf. However, HSA is not responsible for the privacy practices of those entities.
Service Notification Program:
In the event you elect to receive certain notices and announcements via text message (SMS) through HSA Home Warranty's Service Notification Program, you can opt out of continuing to receive these communications through SMS by texting STOP to the SMS number used by HSA to contact you. You can also call 800.329.2478 to opt out of this SMS program.
Mailing Address. In all cases, you may write us at:Robert E. Schuerman, Assistant General Counsel
Administrator, HSA Home Warranty Privacy Statement
The ServiceMaster Company, LLC
860 Ridge Lake Road
Memphis, TN 38120
To unsubscribe from our marketing emails, click on the unsubscribe link in the footer of any email or click here.
Please note that even if you opt out of receiving promotional direct mail offers, we may continue to send you service notifications by direct mail that are related to your account(s) and our Products and Services you have requested or in which you are currently enrolled.